Returns & Exchanges
At SHRINE, we want you to be completely satisfied with your beauty experience, which is why we offer a 30-day return window for all unopened and unused products. Please note that for hygiene reasons, we cannot accept returns on items that have been opened or tested.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return.
Prepare Your Package
Securely pack your unused items in their original packaging, ensuring all protective seals remain intact to qualify for a refund.
Ship It Back
Print your prepaid shipping label from the portal and drop off your package at any authorized carrier location.
Receive Your Refund
Once our team inspects your return, we will process your refund back to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing