Frequently Asked Questions
Everything you need to know about your SHRINE beauty journey.
How can I track my SHRINE order?
Once your order has been dispatched, you will receive a confirmation email containing a unique tracking number and a link to monitor your delivery status in real-time.
Are SHRINE products cruelty-free and vegan?
Yes, we are proud to say that all SHRINE products are 100% cruelty-free and we offer a wide range of vegan-friendly beauty essentials. Please check individual product descriptions for specific ingredient details.
What is your return policy for beauty products?
Due to hygiene reasons, we can only accept returns on products that are unopened, unused, and in their original packaging within 30 days of purchase.
Do you offer international shipping?
We currently ship to over 50 countries worldwide. Shipping costs and delivery times vary by location and will be calculated at checkout.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and buy-now-pay-later options such as Klarna and Clearpay.
How do I use the SHRINE Drop It hair dyes?
Simply add your desired number of drops into any conditioner, mix well, and apply to towel-dried hair. The more drops you use, the more intense the color result will be.